First impressions are everything in business. Whether you run a bustling café in the laneways of Melbourne, a boutique retail store in Sydney, or a professional office in Brisbane, the customer experience begins the moment someone steps onto your property. In Australia, we pride ourselves on a culture of inclusivity—the idea of a "fair go" for everyone. This extends to how we design our physical spaces. If a customer cannot easily enter your premises due to uneven ground, ste